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MTN Ghana has received 12 awards at the Ghana Information Technology and Telecoms Awards (GIITA).
MTN was inducted into the GITTA Telecoms Hall of Fame.
The awards include Customer Experience Company of the Year, CSR Company of the Year, Data Service Provider of the Year, Mobile Money Service of the Year, Mobile Operator of the Year, and telecoms hall of fame award.
The General Manager for MTN Mobile Financial Services, Eli Hini, was given a special award for his immense contribution to promoting financial inclusion in Ghana.
Mrs Jemima Kotei Walsh, Customer Relations Executive of MTN, was also recognised for her outstanding contribution to customer service in Ghana.
Mr Abbad Reda and Mohammed Lawal Rufai, Chief Information Officer and Chief Technical Officer of MTN Ghana, beat competition to win the Best CIO and CTO awards, respectively. This is the second time both Abbad and Mohammed are winning the awards.
The Customer Service and IT teams were also recognised for their outstanding performance.
Commenting on the awards, newly appointed Chief Executive Officer of MTN Ghana, Selorm Adadevoh expressed his satisfaction with the endorsement of the MTN brand over the years.
He said, “I have been with MTN for less than two weeks and I am delighted to see this remarkable recognition of our work.
“Since the inception of the GITTA awards, MTN has made steady progress in winning several awards, especially in the areas that best satisfy the customers we serve. By this endorsement, we have been challenged to do more to exceed the expectations of our customers.
“As the employer of choice, we are proud of the recognition received by our hardworking employees towards the achievement of our vision to lead the delivery of a bold new digital world.”
Mr Adadevoh dedicated the awards to all MTN customers, employees, business partners and stakeholders whose contributions have kept the organisation in business.
He urged all Ghanaians to acknowledge the company’s performance and accept the invitation to own a part of it through the MTN Share Offer.
MTN has made significant strides in the GITTA over the past few years. The company won four awards in 2015, six awards in 2016, and in 2017, the company was presented with 10 awards in total.
The awards demonstrate the significant improvements MTN has made in enhancing customer experience, mobile financial services and data services.
As a result, MTN has received Best Customer Service/Customer Experience awards for five consecutive years, Mobile Money Company of the Year for four consecutive years and Mobile Operator for the Year for three consecutive years.
MTN Ghana has also received the best CSR Company award for two consecutive years.
The Ghana Information Technology and Telecoms Awards was instituted to reward excellence in ICT and telecommunications.