E/R: Customers unable to load ECG pre-paid credit due to system failure

“ECG wishes to assure the affected customers that, our ICT team is working assiduously to rectify the challenge,”

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The Electricity Company of Ghana (ECG) has announced to its customers in the Eastern Region that there is a challenge to the e-cash payment system.

This has resulted in most customers unable to top up their prepaid credit.

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“ECG wishes to assure the affected customers that, our ICT team is working assiduously to rectify the challenge,” it said in a notice on Thursday, May 12.

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“ECG regrets the inconvenience caused.”

Source: 3news.com|Ghana

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