COVID-19 fight: GWCL assures consumers of adequate water supply

As part of activities to fight the Coronavirus pandemic, Management of the Ghana Water Company Limited (GWCL) has assured Ghanaians it would provide adequate services and supply of water in all regions across the country.

This was stated in a press release signed by the Communication Director, Stanley Martey, to assure consumers of strategic water supply demand Management Plan set in place.

“As a result, GWCL has put in place measures for all our regions to constantly check on essential service providers and critical facilities especially hospitals, clinics, Airports, MMDAs, and Hotels to ensure that these facilities are adequately served to enable them store to meet their 24/7 water demand,” the statement said.

The statement further indicated that, Management is working around the clock to ensure reliability of supply. It therefore encouraged customers to pay their bills via mobile money, the Bank Apps and GWCLs collection and Revenue Pay points throughout the country.

Management again entreats the general public to direct all queries and enquiries to the company’s call centre and to the temporal numbers listed below for immediate assistance.

Details of the full statement released by GWCL Management

COMBATING COVID-19; GWCL ASSURES GHANAIANS OF WATER

 The Management of the Ghana Water Company Limited, wishes to assure the general Public that, it appreciates the role of water supply in combating the covid-19 pandemic and assures consumers that, a strategic water supply demand Management Plan is in place, due to the variance in the increasing demand and the volumes that GWCL is able to supply.

As a result, GWCL has put in place measures for all our regions to constantly check on essential service providers and critical facilities especially hospitals, clinics, Airports, MMDAs, and Hotels to ensure that these facilities are adequately served to enable them store to meet their 24/7 water demand. GWCL wishes to emphasize that, it is essential for these institutions to store water and will again advice these institutions and the general public who do not have adequate storage facilities to do so. This will ensure that they have enough water, so that in the event of interrupted water supply, which could be due to power challenges, emergency repair works etc. they can still be served from their storage tanks.

The GWCL has also arranged with other institutions like the NADMO, National Security and other agencies with water Tankers to support our fleet of tankers in the delivery of water to critical areas.

Management entreats the general public to direct all queries and enquiries to the company’s call centre and to the temporal numbers listed below for immediate assistance. All essential service providers, especially hospitals and clinics should also call the numbers but with emphasis on their status to enable them receive priority attention. Communities with serious challenges should relay their situation through opinion leaders within their communities to the listed numbers.

Accra East:                  0244964864, 0208192834

Accra West:                0244606859, 0244262719, 0244455539,

Tema Region: 0242802055, 0277456151, 0507158505

Ashanti North:          0208173642, 0242103375

Ashanti South:          0555679991, 0207707135, 0507158505

Call Centre:               0555123393, 0555155524, 0207385087, 0207385088, 0207385089, 0207385090

While Management is working around the clock to ensure reliability of supply, customers are being encouraged to pay their bills via mobile money with all the telcos, the Bank Apps and GWCLs collection and Revenue Pay points throughout the country. Help GWCL to serve you better.

Source: Eric Nii Sackey || ghananewsonline.com.gh