FBNBank gets financial services closer to customers

In an effort to bring financial services closer to customers, the FBNBank Ghana has commissioned its new Kaneshie branch in a bigger, ultra-modern space.

This is deemed to enable the bank provide better financial services to customers.

At the commissioning, Mrs. Hannah Brenda Amoateng, Board Member of FBNBank Ghana Limited said, “we always put our stakeholders, employees, customers and communities at the heart of the FBNBank business and everything we do is with the aim of meeting the needs of our different stakeholder groups and providing value, meaning and opportunities for them.”

Indeed, this forms part of our strategy to bring financial services closer than ever to our customers, Mrs. Amoateng stated.

The commissioning signals the Bank’s desire to make its products and services available to customers while at the same time, expanding their presence in the country so as to meet the increasing financial solutions needs of individuals and businesses.

“While we recognize that most banks and financial institutions are focused on driving the digital agenda, we do not lose sight of the fact that there should also be comfortable touch points for our clients who occasionally need to physically interact with us,” Mr. Victor Yaw Asante, Managing Director of FBNBank Ghana Limited said.

FBNBank Ghana Limited is a member of First Bank of Nigeria Limited Group. FBNBank Ghana Limited (FBNBank), a subsidiary of First Bank of Nigeria Limited, has 21 footprints in Ghana with over 400 staff and offers universal banking services to individuals and businesses.

FBNBank Ghana Limited was formerly International Commercial Bank (ICB) and has been in the business of banking for 24 years in this country. FBNBank Ghana is part of the trade hub that has grown economies for over 125 years across Africa, Europe and China.