Momo Agents Threaten Strike over Delay in Payments of Commissions

Four mobile money associations are threatening to embark on an industrial action over delay in the payment of commissions.

The Associations including Mobile Money Advocacy Group, Northern Momo Agents, ABAG and MM Agents Association of Ghana blamed the situation on audits of their transactions which they say delays payments of their commissions for several weeks.

In a joint press statement sighted by Ghananewsonline.com.gh, the groups demanded an increase in the cap in commission from GH¢1,000 to GH¢3,000.

They also proposed that cash-out commission shares be pegged at 50%.

The groups also want maximum amount per cash out to be GH¢1,000.

The Associations are further proposing among others that, “the cash in Commission cap be moved from GH¢1,000 to GH¢ 3,000 while the 0.5% rate is maintained – failure to do something about the status quo will have operational implications for Agents and customers alike.”

The agents said, cash-out commission shares should be made 50%, whiles Maximum Amount Per Cash out be pegged at GH¢1000.

“We are unable to cooperate with the two payment cycles i.e. 15th and 27th of the following month for payment of previous month’s commissions to our members,” they said.

The Associations argued that further delays in payment will reduce the purchasing power of Agents.

“Further delay in payment reduces the purchasing power of what is paid Agents due to the current inflationary rate and cost of service availability-
auditing and validation as the cause of the current undue delay, cannot be justified hence we want all our members to be paid the same date on or before 15th of each Month – it is totally wrong to unilaterally decide on payment in batches without prior agreement with leadership.

“The business is very opaque in dealing with Agents commissions,” the associations said.

Source: Ghananewsonline.com.gh