Ghana Water Company Limited to embark on arrears collection…
The Ghana Water Company Limited (GWL) will, from Monday, April 15, embark on an exercise to collect all arrears…
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Customer
Boosting Accessibility: OmniBSIC Bank relocates Anloga…
OmniBSIC Bank, the fastest-growing Bank in Ghana and Bank of the Year,2023 has relocated its Anloga Branch in…
Ecobank Ghana Tops Retail Banking Poor Customer Experience…
Ecobank Ghana topped the retailing banking segment’s ability to resolve resolution or ‘turning a poor customer…
Customer complaints to BoG increase by 15% in 2022
The Bank of Ghana (BoG) has reported a significant rise in customer complaints received in 2022, reaching a total…
MTN Ghana Updates Stakeholders on Business Issues and its…
In line with its purpose to keep customers at the core of its business, MTN Ghana has held its 2023 Media and…
Industry-First Fraud and Anti Money Laundering Exchange…
MoData is driving an industry-first collaboration that enables regulated institutions to securely share FRAML…
How a Manager of Fidelity Bank Ghana allegedly forged…
Kwadwo Berko Antwi, a personal Accounts Manager of a customer of Fidelity Bank Ghana Limited, Maame Nkansah, is…
1Stream: Manage Your Customer Experience and Set Your…
The numbers speak for themselves. Prioritising customer experience and delivering a good end-to-end customer…
MTN Remains Focused On Enhancing the Digital Experience of…
In line with the company’s vision to lead the delivery of a bold new digital world to its customers and to enable…
Poor Customer Service collapsing small businesses in Ghana…
One crucial negative practice stunting the growth of businesses in Ghana is poor customer service.
Businesses,…
MTN to Transition into a Digital Services Operator
Chief Executive Officer of MTN Ghana, Selorm Adadevoh has announced that MTN Ghana is transitioning from a…