Ghana Water Company Limited to embark on arrears collection… Rhema Apr 15, 2024 The Ghana Water Company Limited (GWL) will, from Monday, April 15, embark on an exercise to collect all arrears…
Boosting Accessibility: OmniBSIC Bank relocates Anloga… Rhema Jan 30, 2024 OmniBSIC Bank, the fastest-growing Bank in Ghana and Bank of the Year,2023 has relocated its Anloga Branch in…
Ecobank Ghana Tops Retail Banking Poor Customer Experience… Rhema Jan 9, 2024 Ecobank Ghana topped the retailing banking segment’s ability to resolve resolution or ‘turning a poor customer…
Customer complaints to BoG increase by 15% in 2022 SpyDa May 24, 2023 The Bank of Ghana (BoG) has reported a significant rise in customer complaints received in 2022, reaching a total…
MTN Ghana Updates Stakeholders on Business Issues and its… SpyDa May 2, 2023 In line with its purpose to keep customers at the core of its business, MTN Ghana has held its 2023 Media and…
Industry-First Fraud and Anti Money Laundering Exchange… SpyDa Nov 23, 2022 MoData is driving an industry-first collaboration that enables regulated institutions to securely share FRAML…
How a Manager of Fidelity Bank Ghana allegedly forged… SpyDa Apr 27, 2022 Kwadwo Berko Antwi, a personal Accounts Manager of a customer of Fidelity Bank Ghana Limited, Maame Nkansah, is…
1Stream: Manage Your Customer Experience and Set Your… SpyDa Apr 12, 2022 The numbers speak for themselves. Prioritising customer experience and delivering a good end-to-end customer…
MTN Remains Focused On Enhancing the Digital Experience of… SpyDa Feb 17, 2021 In line with the company’s vision to lead the delivery of a bold new digital world to its customers and to enable…
Poor Customer Service collapsing small businesses in Ghana… SpyDa Jan 29, 2021 One crucial negative practice stunting the growth of businesses in Ghana is poor customer service. Businesses,…
MTN to Transition into a Digital Services Operator SpyDa Aug 21, 2020 Chief Executive Officer of MTN Ghana, Selorm Adadevoh has announced that MTN Ghana is transitioning from a…