Ghana Water Company Limited to embark on arrears collection… Mercy Aboagye Apr 15, 2024 0 The Ghana Water Company Limited (GWL) will, from Monday, April 15, embark on an exercise to collect all arrears…
Boosting Accessibility: OmniBSIC Bank relocates Anloga… Mercy Aboagye Jan 30, 2024 0 OmniBSIC Bank, the fastest-growing Bank in Ghana and Bank of the Year,2023 has relocated its Anloga Branch in…
Ecobank Ghana Tops Retail Banking Poor Customer Experience… Mercy Aboagye Jan 9, 2024 0 Ecobank Ghana topped the retailing banking segment’s ability to resolve resolution or ‘turning a poor customer…
Customer complaints to BoG increase by 15% in 2022 SpyDa May 24, 2023 0 The Bank of Ghana (BoG) has reported a significant rise in customer complaints received in 2022, reaching a total…
MTN Ghana Updates Stakeholders on Business Issues and its… SpyDa May 2, 2023 0 In line with its purpose to keep customers at the core of its business, MTN Ghana has held its 2023 Media and…
Industry-First Fraud and Anti Money Laundering Exchange… SpyDa Nov 23, 2022 0 MoData is driving an industry-first collaboration that enables regulated institutions to securely share FRAML…
How a Manager of Fidelity Bank Ghana allegedly forged… SpyDa Apr 27, 2022 1 Kwadwo Berko Antwi, a personal Accounts Manager of a customer of Fidelity Bank Ghana Limited, Maame Nkansah, is…
1Stream: Manage Your Customer Experience and Set Your… SpyDa Apr 12, 2022 0 The numbers speak for themselves. Prioritising customer experience and delivering a good end-to-end customer…
MTN Remains Focused On Enhancing the Digital Experience of… SpyDa Feb 17, 2021 0 In line with the company’s vision to lead the delivery of a bold new digital world to its customers and to enable…
Poor Customer Service collapsing small businesses in Ghana… SpyDa Jan 29, 2021 1 One crucial negative practice stunting the growth of businesses in Ghana is poor customer service. Businesses,…
MTN to Transition into a Digital Services Operator SpyDa Aug 21, 2020 0 Chief Executive Officer of MTN Ghana, Selorm Adadevoh has announced that MTN Ghana is transitioning from a…