A popular rest stop along the Accra-Kumasi Highway, Linda-Dor, has committed itself to giving customers the experience that suits them.
This follows concerns poured out on social media by a disgruntled customer last week over dissatisfaction with meals served.
In a statement addressing the concern after reaching out to the affected customer, the Management of the rest stop rendered an unqualified apology.
“We deeply apologize to the customer for the unsatisfactory service experienced and assure everyone that we take this matter seriously.”
It assured Ghanaians of their long-standing commitment to customers’ needs and satisfaction for nearly the past five decades and promised to do better.
“Linda-Dor Highway Rest Stop, established in 1974, has been serving its customers with dedication and commitment for nearly five decades. Throughout our history, customer satisfaction has been the cornerstone of our success. We pride ourselves on providing high-quality dining experiences…”
“Management wishes to assure customers and the general public of Linda Dor Highway Rest Stop of its commitment to providing high-quality dining experiences and maintaining the highest standards of food safety and customer satisfaction.”
It has since established a complaints system to address such issues and entreated customers to make use of it.
It added, “Give us feedback on the services we provide and we will treat it with the needed seriousness.”
Source:opemsuo.com