MTN Ghana has announced a decision to phase out its scratch cards beginning June 30, 2024.
According to the telecommunication network, the move is part of a strategy to lead digital solutions in Ghana and aligns with the Government of Ghana’s digitalisation agenda.
A statement released by MTN noted that all unused scratch cards will not be rechargeable after July 1, 2024.
However, it added that customers can redeem the value of their scratch cards via Credit transfer (EVD) at any MTN Customer Experience Centre.
As part of the digitalisation drive, MTN has urged its customers to use platforms such as MoMo, Ayoba and MTN app for recharge.
Commenting on the development, the Chief Sales and Distribution Officer, Mr Samuel Addo said, “The phasing out of the scratch cards is one of the avenues to help us protect the environment, empower customers to drive digital usage and make customer service delivery more efficient”.
In line with MTN’s sustainability strategy, the company continues to implement several initiatives to reduce its environmental footprint including waste reduction programs, water conservation measures as well as other energy-saving initiatives.