The National Communications Authority (NCA) says it is currently monitoring the disruption in multiple undersea cables which has affected mobile and fixed data services nationwide.
The NCA in a statement on Thursday said this disruption has affected cables responsible for carrying international traffic in Senegal, Cote D’Ivoire and Portugal thereby affecting data services in the country.
“The disruptions affecting multiple undersea cables responsible for carrying international traffic have occurred in Senegal and Cote D’Ivoire and with some disruptions in Portugal. This has led to a significant degradation of data services across the country,” the statement said.
The NCA added that mobile network operators (MNOs) were also working round the clock to ensure that full services were restored.
“It is important to note that the mobile network operators (MNOs) have redundancies on other cables and are working around the clock to restore full services. In addition, the MNOs have informed affected customers of the disruptions via various channels,” the statement added.
Earlier, the Ghana Chamber of Telecommunications also attributed the difficulty in accessing internet connectivity to outages on multiple submarine optic fibre cables that come into Ghana.
The Chamber added that some of the cables are down while others are delivering limited capacity.